Frequently Asked Questions From Degree and 2020 Customers

 

Will you still honor our membership?

Yes, all memberships that are prepaid will be honored along with all benefits, including maintenance visits.

What happens to my appointment that is already scheduled?

All pre-scheduled appointments will be honored by us. You'll receive a reminder notification the day before your appointment.

What name will I see on my billing statement?

Going forward, you'll see Degree Heating and Cooling on your billing statement.

What does this partnership mean for existing 2020 Heating and Cooling customers?

This partnership means access to an even wider range of services, including plumbing and electrical services. You can expect the same commitment to quality and customer satisfaction that you've always received from 2020 and Degree.

Will the pricing change as a result of the partnership?

Degree is committed to straightforward pricing. While our service area and types of services are expanding, the company's pricing philosophy remains the same. Contact us for a quote on any of our services.

What services are now offered as a result of this combination of companies?

Degree offers almost all of the main services that 2020 provided, plus plumbing and electrical services.

What areas do you serve?

We serve many of the areas between central and western Connecticut. See our map and list of cities, towns, and neighborhoods we serve.

How can I schedule a service appointment?

You can easily schedule a service appointment by clicking the contact us button at the top of our website pages. We offer 24/7 emergency service for urgent needs.